Terms and conditions
RETURNS & EXCHANGES: We use standard US and EUR sizes to help you pick the perfect size. Please note that natural leather expands by about half a size to take the shape of your feet. However, if you still want to swap your shoes for another size then please notify us by an email within 48 hours of the product being delivered to you. The customer will have to write into email@example.com and a prompt response is guaranteed from our end. We do not take refund & cancellation requests.
SHIPPING POLICY: We charge a standard shipping fee of Rs.100 per order across India and it normally takes 8-10 working days depending on the location. The shipment time of the order starts from the day of receipt of the payment against the product.
Though we use some of India's largest logistics companies for shipping our products but sometimes we are bound by their reach in coverage areas. In case your address is in a location not served by them we would contact you to do our best to find an alternative solution so that your product can reach you. Due to Covid'19 orders won't be delivered in containment zones.
The information that is taken does NOT include any kind of financial details, other than the details related to the purchase of products by you, and is purely restricted to order, contact, and preferences. We do NOT keep any kind of information related to account or card numbers. Also, we may collect your contact and order information on our server and on your browser in the form of session storage or cookies. We will NOT share it with anyone else, other than those who make the delivery of the product to you, and for the improvement purposes. Feetoes has the right to make alterations to this policy in the future without any notice.
- We offer you good quality products but in order to keep their quality maintained, you need to take care of your footwear as well.
- Also we cannot give any guarantee regarding the buckles, stones, embellishments and heel tip.
- The best way to keep them long lasting is you clean them once your wear them and put them in a shoe bag.